Player Wellbeing

Responsible Gaming at 98pkt

Gaming on 98pkt is meant to be enjoyable entertainment — nothing more, nothing less. We give every player in Pakistan the tools and knowledge to stay in control, set their own limits and keep the experience fun at all times.

Adults 18+ Only Session Time Limits Deposit Controls Self-Exclusion Reality Checks
Gaming should never feel like a pressure or obligation. If you are playing to recover money you have lost, to escape stress, or if gaming is affecting your daily life, relationships or finances — please use the tools on this page immediately. It is always okay to take a break.

Controls Built Into Your Account

Every 98pkt account comes with a full set of responsible gaming tools, accessible directly from your account settings at any time — no waiting, no complicated process.

Deposit Limits

Set a daily, weekly or monthly cap on how much PKR you can deposit. Once your limit is reached, no further deposits can be made until the period resets. Reductions take effect immediately; increases require a 24-hour cooling period.

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Session Time Limits

Decide in advance how long you want to play in a single session. When your chosen time is up, the platform will prompt you to take a break. You can set this as a daily limit or on a per-session basis.

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Reality Checks

Enable periodic on-screen reminders that show how long your current session has been running and how much you have wagered. A quick prompt every 30 or 60 minutes keeps you aware and in control.

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Cooling-Off Period

Not ready for a full break but want to step back for a few days? A cooling-off period temporarily suspends your account for 24 hours, 1 week or up to 30 days. Your account is fully restored once the period ends.

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Self-Exclusion

For a longer break, self-exclusion blocks access to your account for a minimum of 6 months. During this period, you will not receive any marketing communications. Permanent exclusion is also available on request.

Immediate Effect

Loss Limits

Set a maximum amount you are comfortable losing in a given period. Once your loss limit is reached, gaming is paused for the rest of that period — protecting your budget without requiring you to close your account.

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How to Set Your Limits

Setting responsible gaming limits on 98pkt takes under two minutes. Here is how to do it from any device, including the mobile app.

1
Log In to Your Account

Open the 98pkt website or app and log in with your registered email and password. If you have two-factor authentication enabled, complete the verification step.

2
Go to Account Settings

Tap or click on your profile icon in the top right corner. From the dropdown menu, select "Account Settings" to access your full account management panel.

3
Select Responsible Gaming

Within Account Settings, find the "Responsible Gaming" section. All available tools — deposit limits, session timers, cooling-off and self-exclusion — are listed here.

4
Choose and Confirm Your Limit

Select the tool you want to use, enter your preferred value or duration, and confirm. Limit reductions and exclusions take effect immediately. Increases to existing limits require a 24-hour review period.

5
Contact Support If Needed

If you are struggling to set a limit yourself or need an urgent exclusion, contact the 98pkt support team via live chat. They are available around the clock and will action requests immediately.

Your Smart Gaming Budget

Before you deposit, run through this simple budget check. Only money left in the "entertainment" column should ever be used for gaming.

Monthly take-home pay (PKR) Your income
Rent, bills, utilities— Subtract
Food, transport, family needs — Subtract
Savings & emergency fund — Subtract
Entertainment budget remaining = Your limit
If the number remaining is zero or negative, this is not the right time to deposit. There is always another day — your account will still be here.
Using the 98pkt App? All responsible gaming tools are fully available in the mobile app. Tap the menu icon, go to Settings, then Responsible Gaming to access your controls on the go.

Warning Signs to Watch For

Gaming problems can develop gradually. Recognising the early signs — in yourself or someone close to you — is the most important step towards getting things back on track.

You find yourself thinking about gaming constantly, even when you are at work, with family or trying to sleep.

You feel the need to play with larger and larger amounts to get the same feeling of excitement.

You have tried to cut back or stop playing, but found yourself returning within a short period of time.

You become restless, irritable or anxious when you are not able to access the platform.

You use gaming as a way to escape from stress, personal problems, feelings of low mood or boredom.

You continue to play in an attempt to win back money you have already lost — commonly called "chasing losses".

You lie to family members or friends about how often you play or how much money you spend.

Gaming has caused arguments at home, affected your performance at work, or strained important relationships.

You have borrowed money, sold possessions or skipped important expenses in order to fund your gaming.

If you recognise three or more of these signs in your own behaviour, we strongly encourage you to use the self-exclusion tool in your account settings right away and take a proper break. Gaming will still be here when you are in a better position to enjoy it responsibly.

Quick Check-In Questions

Go through these questions honestly. They are not a clinical diagnosis — they are simply a way to pause and reflect on your relationship with gaming. If your answer to any of these is "yes", it may be time to use the tools available in your account.

1 In the past month, have you spent more money gaming than you originally planned to?
2 Have you ever deposited money that was set aside for bills, groceries or other household expenses?
3 Has anyone in your family or social circle expressed concern about your gaming habits?
4 Do you feel anxious, guilty or regretful after a gaming session but find yourself returning anyway?
5 Have you ever lost track of time while playing and missed meals, sleep or important commitments?
6 Do you think about your next gaming session while you are at work, in class or with your family?

Tips for Balanced Play

Responsible gaming is not just about avoiding problems — it is about building habits from the start that keep things enjoyable long-term. Here are some straightforward tips that experienced players swear by.

Set Your Budget Before You Start

Decide exactly how much you are comfortable spending before you open the app. Treat it the same way you would budget for a meal out or a cinema ticket — it is entertainment money, not an investment.

Never Chase Losses

If you have hit your budget for the day, stop. Chasing losses is one of the most common ways a fun hobby becomes a problem. Log out, do something else, and come back another day with a fresh budget.

Time Your Sessions

Set a timer on your phone before you start playing. When it goes off, finish your current game and stop — regardless of whether you are up or down. This is the single most effective habit for keeping gaming in its proper place.

Keep Gaming in Perspective

Cricket, PSL matches, slots and live casino tables are all forms of entertainment. The outcome is never guaranteed. Enjoy the experience itself — the wins are a bonus, not the point.

Do Not Play Under Stress

Avoid gaming when you are tired, stressed, upset or under financial pressure. Emotional states cloud judgement and make it much harder to stick to the limits you set when you were thinking clearly.

Talk Openly If You Need To

There is no shame in admitting that gaming has become difficult. Talking to a friend, family member or our support team is always an option. The 98pkt live chat is available 24/7 and confidential.

Responsible Gaming Is a Core Value at 98pkt

At 98pkt, responsible gaming is not a compliance checkbox — it is a genuine part of how we operate the platform. We understand that our players are real people with real lives, families and financial responsibilities. The games on 98pkt are designed to be entertaining, and we want every player to be able to enjoy them without harm.

Pakistan is a market where many players are discovering online gaming for the first time. That brings an extra responsibility on our part to make sure that the tools, information and support needed to play responsibly are front and centre — easy to find and easy to use, not buried in the account settings somewhere nobody looks.

Who Can Play on 98pkt

Only adults aged 18 and above are permitted to register and play on 98pkt. This is an absolute rule with no exceptions. During the registration process, players are required to confirm their age, and our identity verification process is designed to confirm this. Any account found to belong to a person under 18 will be closed immediately and permanently.

If you are a parent or guardian and suspect that a minor is accessing an adult gaming platform — whether 98pkt or any other — we strongly recommend using parental control software to restrict access to gambling-related websites on shared or family devices. Setting device-level restrictions is the most reliable way to prevent underage access.

Understanding the Risks

For the vast majority of players, online gaming is a form of entertainment they enjoy occasionally without any negative consequences. However, for a small percentage of people, gaming can develop into a problematic habit that affects their finances, their relationships and their mental wellbeing.

The risk factors vary from person to person. Financial stress, personal difficulties, a family history of addictive behaviour and certain mental health conditions can all increase the likelihood that gaming becomes problematic. Being aware of these factors is not a reason to avoid gaming entirely — it is simply a reason to be more deliberate about how and when you play.

The most important protection is knowledge: understanding that all casino games are based on chance, that the house always has a mathematical edge over time, and that no strategy, system or "lucky streak" changes the fundamental odds. Every session should be approached with the assumption that the money deposited may not be recovered — because statistically, it may not be.

How 98pkt Monitors Player Behaviour

Our platform uses automated monitoring tools to identify changes in player behaviour that may suggest a problem is developing. These include significant increases in session length, rapid increases in deposit frequency or amount, patterns of loss chasing, and unusual activity at late-night hours.

When these patterns are detected, our responsible gaming team may reach out to affected players with a check-in message, a reminder about the tools available in their account, or a recommendation to take a break. These outreach messages are never promotional — they are purely welfare-focused.

If you receive a message from our responsible gaming team, please take it seriously. It means our systems have noticed something in your recent activity that concerned us. We are not judging you — we are just making sure you are okay.

Keeping Gaming Fun

The goal is simple: we want 98pkt to be a platform you enjoy visiting, not one that adds stress to your life. Cricket season, PSL tournaments, weekend live casino sessions — these should be moments of relaxation and excitement, not sources of anxiety or financial pressure.

The tools described on this page — deposit limits, session timers, reality checks, cooling-off periods and self-exclusion — are all available to every player at zero cost and with no restrictions. You do not need to explain yourself or justify why you want to set a limit. You just set it and the platform enforces it.

We are proud of the responsible gaming infrastructure we have built into 98pkt, and we continue to improve it based on player feedback and best practice. If there is a tool or feature you would like to see added, reach out to our support team — we genuinely value that input.

Access your responsible gaming tools directly from your account. These actions take effect immediately.

  • Gaming is entertainment, not a source of income.
  • Only ever deposit money you can afford to lose.
  • Never chase losses — log out and come back another day.
  • Set limits before your first session, not after a bad one.
  • Take regular breaks — even when you are on a winning streak.
  • Talk to someone if gaming stops being fun.
Need Help Now?

If gaming has become a problem that is affecting your daily life, finances or relationships, please reach out to our support team immediately. We will help you set up self-exclusion or a cooling-off period right away — no questions, no judgement.

Contact us via live chat within the platform, available 24 hours a day, 7 days a week.

Responsible Gaming FAQ

Answers to the questions players ask most often about the responsible gaming tools available on 98pkt.

Self-exclusion periods cannot be reversed before the minimum period ends. This is intentional — the tool is designed to give you a genuine, uninterrupted break. Once the exclusion period has expired, you can contact our support team to have access restored. Permanent exclusions cannot be reversed under any circumstances.

Reductions to deposit limits take effect immediately — the moment you confirm the new lower limit, it applies to your account. Increases to deposit limits, on the other hand, are subject to a mandatory 24-hour waiting period before they become active. This cool-down period is there to prevent impulsive decisions.

No. When you activate a cooling-off period or self-exclusion, all marketing and promotional communications are automatically suspended for the duration of the break. You will only receive essential account communications, such as security alerts, if there is unusual activity detected on your account during that time.

Currently, deposit limits and loss limits apply across your entire 98pkt account rather than to individual games or sections. This gives you the most straightforward and reliable protection. Session timers also apply to your overall session. We are working on more granular controls and will update this page when they become available.

Any real-money balance remaining in your account at the time of self-exclusion will be held securely. You can request a withdrawal of your remaining balance by contacting our support team. We will process this to your registered JazzCash, Easypaisa or bank account and the funds will be returned to you in PKR.

Yes. You must be at least 18 years old to register and play on 98pkt. This is a firm rule. During registration you confirm your age, and during the KYC verification process your identity documents are checked to confirm this. Accounts found to belong to players under 18 are permanently closed with no exceptions.

Ready to Play Responsibly?

Now that you know the tools available to you, set your limits and enjoy 98pkt the right way — within your budget, on your schedule, for entertainment only.