At 98pkt, your personal information is handled with care. This policy explains exactly what data we collect, how we use it, who we share it with and what rights you have as a player registered on our platform.
Six core principles that guide the way we handle your data — from the moment you register to every transaction you make on the platform.
All personal and financial data stored on 98pkt's systems is encrypted using industry-standard protocols. Your account details, payment information and identity documents are never stored in plain text.
98pkt does not sell, rent or trade your personal information to any third party for marketing or commercial gain. Your data stays within the platform ecosystem and its trusted service partners only.
As a registered player, you have the right to access, update, correct or request deletion of your personal data at any time. Contact our support team to exercise any of these rights without complication.
Payment data processed through JazzCash, Easypaisa, Raast and bank channels is handled exclusively by certified payment processors. 98pkt does not store your full card or wallet credentials on its own servers.
We only collect the information that is genuinely necessary to operate your account, process your transactions and keep the platform safe. We do not collect data for the sake of it.
In the unlikely event of a data security incident that affects your personal information, 98pkt will notify affected players promptly and take immediate steps to secure all accounts and systems.
98pkt is an online entertainment platform offering casino games, live casino tables and a full game lobby to adult players in Pakistan. When this policy refers to "98pkt", "we", "us" or "our", it means the platform and the team responsible for operating it.
This Privacy Policy applies to all players who register an account, visit the website or use the 98pkt mobile app. It covers all personal data that is collected, processed and stored in connection with your use of the platform.
If you have any questions about this policy or how your data is handled, you can reach our support team through the live chat feature on the platform or via the email address listed in the footer of this page.
The information we collect about you falls into three broad categories: information you provide directly, information generated through your use of the platform, and information received from third-party service providers.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC copy | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communications, support, security alerts |
| Financial Data | JazzCash / Easypaisa number, bank details | Processing deposits and withdrawals in PKR |
| Technical Data | IP address, device type, browser | Security monitoring, fraud prevention, platform optimisation |
| Usage Data | Games played, session length, bet history | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat transcripts, emails | Resolving queries, quality assurance, dispute handling |
Every piece of data we collect is used for a specific and legitimate purpose. We do not process your information in ways that go beyond what is reasonably necessary to operate a safe and functional gaming platform.
Your registration details are used to create and maintain your account, verify your identity, keep your profile accurate and allow you to log in securely. Without this data, we cannot provide you with a personalised account experience on 98pkt.
Financial data is used exclusively to process your deposits and withdrawals in PKR. Whether you use JazzCash, Easypaisa, Raast, a bank transfer or a card, we pass only the minimum necessary information to our payment processing partners to complete the transaction.
Technical and usage data is continuously monitored to detect unusual activity, prevent unauthorised account access, identify potential fraud patterns and maintain the overall security of the 98pkt platform. This protects both individual players and the integrity of the platform as a whole.
Aggregated and anonymised usage data helps us understand how players interact with different parts of the platform — which games are most popular, where players encounter friction and how the mobile app performs on different devices. This data shapes product decisions and helps us deliver a better experience over time.
We use your gaming activity data to monitor for signs of potentially problematic behaviour. If our systems detect patterns that suggest a player may be gaming beyond their means, we may proactively reach out with information about our responsible gaming tools. See the Responsible Gaming page for more on these tools.
In certain circumstances, we are required to process and retain your data to comply with anti-money laundering checks, respond to lawful requests from authorities, or fulfil record-keeping obligations. We process data for this purpose only when legally required to do so.
98pkt does not sell your personal data. Period. We share your information only where it is strictly necessary to operate the platform and only with the following categories of trusted partners:
To complete deposits and withdrawals, we share necessary transaction details with payment service providers including JazzCash, Easypaisa, Raast and banking partners. These providers process your data under their own privacy policies and security standards.
When you submit identity documents for KYC verification, those documents are processed by specialist third-party verification services. These providers are contractually bound to handle your documents securely and to use them only for identity verification purposes.
Technical data such as IP addresses and device fingerprints may be shared with anti-fraud and cybersecurity service providers to detect and prevent unauthorised access, account takeovers and financial fraud.
Our support team uses third-party helpdesk software to manage player queries. Support conversations are stored within these tools and are accessible only to authorised 98pkt support staff.
We may disclose your personal data to law enforcement, regulators or other authorities if required to do so by law, court order or in connection with an investigation into fraud, money laundering or other unlawful activity. We will always seek to limit the scope of such disclosures to what is legally required.
98pkt uses cookies and similar technologies on both the website and the mobile app. Cookies are small text files placed on your device that help the platform remember your preferences and function correctly.
You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use the platform normally. Blocking analytics or preference cookies will not prevent you from playing games or making transactions.
We keep your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and operational obligations. The retention periods below apply as a general guide:
Once data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
Protecting your data is a core responsibility that 98pkt takes seriously. We have implemented a range of technical and organisational measures to safeguard your personal information against unauthorised access, loss or disclosure.
These measures include:
While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 98pkt account and to enable two-factor authentication in your account settings.
As a player on 98pkt, you have specific rights in relation to the personal data we hold about you. These rights can be exercised at any time by contacting our support team.
You can request a copy of all the personal data we hold about you. We will provide this within a reasonable timeframe at no charge.
If any of the information we hold about you is inaccurate or incomplete, you have the right to have it corrected. Contact support with the correct details.
In certain circumstances, you can request that we delete your personal data. Note that some data may need to be retained for legal or regulatory reasons even after account closure.
You can ask us to temporarily stop processing your data in certain situations — for example, while a dispute about its accuracy is being resolved.
You can request your personal data in a structured, machine-readable format so that you can transfer it to another service if you wish.
You can object to certain types of data processing, including the use of your data for direct marketing. We will action such requests promptly.
98pkt is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All account registrations require confirmation that the user is 18 or older, and our identity verification process is designed to detect and reject underage registrations.
If we discover that an account has been created by a person under 18, that account will be immediately closed, all funds will be frozen pending review, and the data associated with the account will be securely deleted as quickly as legally permissible. If you believe a minor has registered on 98pkt, please contact our support team immediately.
With your consent, 98pkt may send you promotional communications about new games, bonuses, special offers and platform updates. These may be sent via email, SMS or in-app notifications depending on the preferences you set during registration or in your account settings.
You can opt out of marketing communications at any time by:
Opting out of marketing will not affect essential account communications such as transaction confirmations, security alerts or support responses. These operational messages will continue to be sent regardless of your marketing preferences.
98pkt may update this Privacy Policy from time to time to reflect changes in how we operate, new features added to the platform, or updated legal requirements. When changes are made, the revised policy will be published on this page with an updated "last updated" date.
For significant changes that materially affect how your data is used, we will notify registered players via email or through an in-platform notification before the changes take effect. For minor or clarifying updates, the updated policy will simply be published here without individual notification.
We encourage you to review this policy periodically. Your continued use of 98pkt after any update is published constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns or requests related to this Privacy Policy or the way 98pkt handles your personal data, our support team is available around the clock. You can reach us via the live chat feature within the platform, or by emailing us at the address shown in the footer below.
For data rights requests — including access, erasure, rectification or portability — please contact support directly and clearly state the nature of your request. We will acknowledge your request and aim to provide a full response within 30 days.
For more information about how the platform works, visit our FAQ page, review our Terms and Conditions, or explore our Responsible Gaming resources.
Now you know exactly how 98pkt protects your privacy. Create your free account, deposit in PKR using JazzCash, Easypaisa or your bank, and explore Pakistan's favourite online gaming platform.